Hi I have a GoDaddy domain and was using it with Webflow until yesterday, when the coded version was ready. We also have the email services with GoDaddy (microsoft mail) and I might have been confused with what records should I move over :confused: The address is https://bumbled.uk Yesterday when…

You need to remove the two A records for bumbled.uk. [image] [Support Guide] What are the NETLIFY and NETLIFYv6 type DNS records? How do I delete these records? Support Guides Last reviewed by Netlify Support - July, 2025 short answer The DNS record types of …

I deleted them now, at the moment when i try to load it says server doesn’t exist, maybe it needs time to propagate Lets see what happens Thank you

It is possible you may need to remove the custom domain from your site and readd it.

This might cause downtime with the email services right? I’ll have to do it tonight late night if that’s the case [image] Before both of them used to be Checked and green. I will do that tonight as I need the email communication on going Thank you for your help, I will update here tonight

[image] Maccabro: This might cause downtime with the email services right? I did not suggest from the domain from Netlify DNS entirely. In the location you have taken the screenshot, remove the custom domain the readd it. This will have no impact on email etc.

I see, I thought if I delete that custom domain the records are going to be deleted too :smiley: I deleted now and re-added, with the same error. I did swap the primary domain to the www. one and the www. works. its just the one without www that’s giving errors

Anyone knows why the //bumbled.uk is not recognised but www.bumbled.uk works fine? I don’t understand :confused: I do have the Netlify record that points to my netlifyapp technically it should work right? Edit: After some time apparently the site works, even though in Netlify dashboard it still s…

[image] Maccabro: After some time apparently the site works The apex bumbled.uk doesn’t work because there are no DNS records for it. @SamO or @Melvin can possible offer a ray of light for you Marking this thread as unsolved.

Hi, @Maccabro . I’ve made a change here at Netlify. It should be fixed and working now.

Hi! Sorry for late reply May I know what kind of change? I don’t see any new DNS records. I want to understand how these things work :smiley: Thank you

If I were to assume, it would be a sync with the backend. Sometimes the DNS records appear in our database but not in NS1 causing this issue. So we have to go manually add it.

Custom domain website was live, now its offline - too many redirects

Support

dig February 2, 2024, 9:13am 2

You need to remove the two A records for bumbled.uk.

Topic		Replies	Views
[Support Guide] What are the NETLIFY and NETLIFYv6 type DNS records? How do I delete these records? Support Guides support-guide	9	21554	July 29, 2023
Nameserver has been updated on GoDaddy side but still Netlify is showing Awaiting External DNS Support netlify-dns-https-ssl	11	716	May 6, 2024
Adding domain issues "Check DNS configuration" Support netlify-dns-https-ssl	4	1657	August 29, 2020
DNS record still exists after removing domain Support netlify-dns-https-ssl	6	2449	July 13, 2020
I can't remove DNS Support deployment , netlify-dns-https-ssl	4	1867	September 14, 2020

Custom domain website was live, now its offline - too many redirects

Related topics