We have DNS configured for https://knetapp.co but not for www.knetapp.co
We need help with configuring DNS for www
When we press, “Check DNS Configuration” for www.knetapp.co, it says “There’s a Netlify DNS zone for this domain, but no DNS records associated with it. Please contact support for setting up DNS records.”
Hi, @hello. Our service always automatically connects any apex domain with its www subdomain. So, for example, if you add example.com to a site our service automatically adds www.example.com.
Our support team can override this but if we do so all future changes to the domains covered by the SSL certificate will must be made manually (by our support team) until the override is removed.
Do you want us to create this type of override for this site or do you want to use both knetapp.co and www.knetapp.co for this site? If you use both, one will automatically 301 redirect to the other - whichever is set as the primary custom domain under the site settings.