So, I deleted my old account and created a new one but my domain(ruhulamindev.com) was added in one of the deployed sites. So now if I wanna add this domain it’s throwing this error → "custom_domain is owned by the other account”
I’m facing the same issue. I had created a Netlify account (Dec 22, 2019) with another email, but I deleted the mailbox (offered by SiteGround) that was associated with the email. However, my domain (articulatewithease.com) seems to be associated with that Netlify account.
I have a new Netlify account, but I cannot use my domain. I keep seeing this error message (custom_domain is owned by the other account). Please let me know how to resolve this. Thanks a ton!
Hi @luke Having same problem. Deleted the site from my account email@example.com, disconnected custom domain also did reset the hosted name servers. But getting same error when I try to connect the custom domain on different accounts.
Can you please verify domain ownership and let us know by responding here when that’s done. If the verification is successful we can remove the domain from the other account so you can use it on yours.
Additionally, we will need the domain name you are trying to use! We cannot look it up by email.
Hey @perry , I am having a similar problem, “custum_domain owned by another account” I have added a txt record in the DNS “verified-for-netlify” however I am still not able to add the Custom Domain to my site.