Hello Netlify Support,
Thank you for your assistance. I am following up on my request to release the following domains from my deleted team:
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rautpradeep.com.np
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solutionspathtechnology.com.np
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newramjankipainthouse.com.np
As these are Nepali .np domains managed through the register.com.np (Mercantile) portal, the system only allows for Nameserver changes and does not support adding TXT records.
I have attached a screenshot of my domain dashboard as proof of ownership. You will see that the registered administrative contact name and email match the details on my Netlify account.
Please manually release these DNS zones so I can reconnect them to my new team. Thank you for understanding this registrar limitation.
Best regards, Pradeep Kumar Raut
please release the domain from another team
Hey @pradeep
,
Thanks for reaching out!
We’ve gone ahead and created a support ticket for you, so our team can follow up with you directly via email from the help desk. Our Support crew will be in touch with you by email soon.
Great news: these days anyone can reach out to Netlify Support. First, you can try getting an answer using Ask Netlify, our helpful AI search tool. If your question isn’t answered there, you can submit a ticket using the support form, and we’ll take it from there.
We’re keeping the community around for swapping ideas, sharing tips and tricks, and talking shop with other folks building on the platform — but for support issues, tickets are the way to go.
Thanks for being here, and keep an eye out for that email from us!