Subject: Server Error (5xx) Blocking Google Indexing for cardanomix.com
Message:
Hello Netlify Support Team,
I am experiencing a Server Error (5xx) issue with my website, which is causing Google to block indexing through their Search Console. Here is the relevant information to help you assist me:
- Netlify Site Name: ( cardanomix.netlify.app)
- Custom Domain:
cardanomix.com
- Error Description:
- Google Search Console shows a persistent Server Error (5xx) for the site.
- DNS and records have been verified and are set correctly (confirmed with Ionos, my DNS provider).
- The site is accessible via HTTPS (
https://cardanomix.com
) when entered in the browser or in Chrome’s search bar. - However, Google’s Live URL Test fails due to the 5xx error.
- Steps Taken So Far:
- Checked DNS settings and confirmed they are configured correctly.
- Verified the HTTPS connection, which appears to be functional.
- Contacted my hosting provider (Ionos) to ensure there are no server-side issues.
- Attempted Google’s validation process for 5 pages, but the error persists.
- Additional Details:
- This error is preventing proper indexing and impacting our SEO visibility on Google.
- I would like to understand whether the issue originates from Netlify’s side or elsewhere.
Please advise on any specific steps I should take to resolve this issue or whether there is anything from Netlify’s infrastructure causing the server errors.
Thank you for your assistance, and let me know if you need additional details!