Assistance Needed with Verification Process Interruption

[jctw2020]

Hi,

I was in the middle of the verification process when I accidentally closed the site. Now, when I try to restart the process, I receive the following message: ‘‘We were unable to verify your identity and reinstate your Netlify account.’’

Could you please advise on how to resolve this issue?

Thank you!

Jie Fu

[jctw2020]

This is my e-mail: jcdesignstw@gmail.com

[SamO]

Hi thanks for reaching out and welcome to the Netlify support forums! I can see your account is restricted. I have escalated this to our fraud and abuse team they will follow up with you via email on ticket #249129