Analytics Broken

I added on the Netlify Analytics service yesterday in the hopes of backfilling a month of data on my site:

24 hours later, there is still no analytics data available. I have messaged Netlify for help, but my question was ignored because I am not a paid user. But I have paid for my Analytics service!

Please can someone help?

Hey there, I’ve asked our backend team to take a look in to this one for you. We’ll report back once we have more to share!

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Thanks so much! Looking forward to reviewing the data.

As you may note, we still have the incident open on the status page and I don’t anticipate a full fix before next week. All data will backfill as soon as our service provider whose failure is preventing us from collating the data has repaired their service to allow us to access it more performantly.