404 Site Not Found - Trying to setup domain

Support
1

Hi. I’m trying to deploy my first ever website. I’ve got it functional and I bought a domain a few weeks ago. I’ve been trying to set it up, but I keep getting errors. I’ve looked through some support threads, but I can’t seem to find a solution that helps me.

My Netlify site is https://krane-properties.netlify.app/. I bought my domain through Google and my domain registrar became SquareSpace. I want to use Google for my emails, but I want to use Netlify for the website. The domain is jaxpropgroup.com.

Here’s what I have so far:

My custom records in SquareSpace

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image986×106 3.76 KB

What my domain looks like in Netlify

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image1283×566 36.3 KB

I was using this guide most recently: Configure external DNS for a custom domain | Netlify Docs

Is there something that I’m doing wrong or missing? I just now pointed the @ toward the Netlify load balancer and I know it can take a bit to propogate, but just in case I’m missing something else can someone help me out?

2

Hi, @ltally. First, delete the inactive Netlify DNS zone here:

https://app.netlify.com/account/dns/jaxpropgroup.com

Next, add the custom domain to the site’s domain management page here:

https://app.netlify.com/sites/krane-properties/domain-management

The existing DNS configuration (at the time I write this) is correct:

Records for the apex domain (type = A):
jaxpropgroup.com.	300	IN	A	75.2.60.5
jaxpropgroup.com.	300	IN	A	99.83.231.61

Records for www subdomain:
www.jaxpropgroup.com.	14400	IN	CNAME	krane-properties.netlify.app.

So, if you add www.jaxpropgroup.com as the primary domain on the page linked to above, it should immediately start working.