[WEBFLOW] Form not redirecting to custom success page

[helena_sfy]

Hi!
We are building a website using Webflow https://drweb.es/ and although the form is working correctly and we are able to receive the submissions through netlify, we can’t get the form to redirect to our custom success page once it is submitted. It shows netlify’s success page but on our success (/gracias) url

We have followed the docs but there’s obviously something we’re missing.

[SamO]

Hi @helena_sfy ,

Thanks for reaching out and welcome to the forums! Do your redirect include a /success.html page. Keep in mind that the path must be relative to the site root.

I also recommend you have a scroll through our forums as there are quite a bit of solutions that you may try:

Form redirect to custom page not working (ReactJS)

I believe this issue is similar to 3821, but in my case the page does in fact exist. My site is on “gracious-babbage-21fe68”. The repo is at this url. My custom success page for form submissions does not redirect as it should. In order to get Forms to behave correctly - no empty fields, and successful submissions - my form is present in the JSX of my page (contact.js) and in my public folder (contact-form.html). This arrangement results in the standard Form submission page and the results end u…

Form Submission - Failed to redirect on Submit

I also thought that maybe not having the “name” attribute on the form may be part of the issue, but my testing revealed no change after adding the it.

There is also a really helpful guide you can check out.

[Support Guide] Form problems, form debugging, 404 when submitting

Last reviewed August 2023 Please give these debugging tips a try before making a new post. If none of the suggestions work, please include the information that we request at the end of this guide in the new post that you create. Thank you! Why use Forms? Forms are one of the most useful parts of modern websites because they allow us to capture input from our visitors. There are many ways to use forms: contact forms, such as contact forms and sign-up forms. Seeing as there are many types of fo…

Hopefully some of theses resources can get you back on track.