URGENT — Site down due to billing error, Netlify AI support identified as stuck internal flag bug

Hi Netlify team,

My site is currently disabled due to a billing issue, even though my account has available credit that should have covered the charge.

I already contacted your AI support assistant, and it indicated this looks like a known issue related to a stuck internal flag on the account. Could someone from the team please confirm this and manually reactivate the site?

This is a live production site, so I’d really appreciate urgent attention. Happy to share the chat transcript with your AI assistant if helpful.

Thank you,
Guilherme Amazonas