[URGENT] My Netlify site has been down for 10h

[nathanmartin]

@of-dev It sounds like you’re aware, as you’ve said:

@of-dev

I know Netlify is saying that Cloudflare doens’t have 100% support

But the reality is that it’s not recommended, or supported.
You can still do it, Netlify cannot stop you, but they also won’t provide support for it.

The following Support Guides provide details:

[Support Guide] What problems could occur when using Cloudflare in front of Netlify?

https://answers.netlify.com/t/support-guide-what-problems-could-occur-when-using-cloudflare-in-front-of-netlify/138

[Support Guide] Why not proxy to Netlify?

https://answers.netlify.com/t/support-guide-why-not-proxy-to-netlify/8869

Important relevant quotes are:

@luke

and occasionally, catastrophic failures have been observed using this setup, and something goes wrong in the proxying. In these cases the only effective, quick fix has been disabling Cloudflare’s proxying as shown below.

@luke

If you still want to proxy from Cloudflare, we can’t stop you.

@fool

Please note that we will not provide any further tech support on that configuration for any customers below the Enterprise account level, as it causes all the problems listed in this article and we generally do not intend for people to configure their sites this way.