URGENT: Account Suspended Unexpectedly - All Live Production Websites Down

Admin
1

Hi Netlify Team and Community,

My account was suddenly suspended today without any warning or suspicious activity. The suspension occurred right after I attempted to deploy a new TanStack project. When I tried to log back in, I was greeted with an “account suspended” message.

Because of this suspension, all of my live production websites are currently down, causing major disruption.

I have already submitted a request via the official contact form, but I have not received a response yet. Given that this is impacting live production applications, this situation is extremely urgent.

Could a Netlify support representative or admin please review my account status and help restore access as soon as possible?

Thank you for your assistance.

2

Hey @HiAbduul thanks for reaching out and sincere apologies for the hassle! It looks like this was resolved in the internal thread, but please don’t hesitate to get back in touch if there is anything else we can assist with.

3

Hi @marcus.little,

Thanks for following up! My account has been reinstated and everything is back online now. Appreciate the support.