Hi @balazssagi yes, you won’t be able to self-serve on renewing an expired domain. I can help, but I do need you to confirm that your credit card is up to date and functioning before I can attempt to renew for you. This would be the one shown here: Netlify App
The cost will be $14.99 to renew through 25 Jul 2021. Let me know, and then I can proceed.
You could try reaching out to name.com customer support. We are a reseller of name.com domains, and while your domain is no longer in our name.com account, you could be able to buy it directly from them.
Hi Laura, i got a new domain on godaddy (marktins.com.br) and i used Netlify to put the site on, but i can’t enable automatic TLS certificates with Let’s Encrypt like i used to do with my oldest domain marktins.com and shows this error:
You’ll need to get in touch with your prior DNS host, to have them disable DNSSEC on that domain. It is broken (for more than just netlify, also many visitors will not be able to see it if you get that error) at present, until they apply that fix.
Sadly there is nothing we can do from our side to affect this (our system does not support DNSSEC)
Hi, @kodeGenius. The domain was renewed but now there is a billing issue. If you check your billing page you will see two charges pending not one for the renewal (which is an error). There should only be a single renewal charge. (Note, we haven’t billed your card yet - these are only pending charges at this time.)
We are working on getting this corrected and we will let you know when this is resolved with another update here. If there are questions, please reply anytime and we will have another update here soon.
Hey all, Hope you’re all doing well.
Looking for the same help with the same problem. Bought my domain through netlify and it should still be <30 days since i could have renewed but got the error listed.
My site: josephruocco.netlify.app
DNS domain: josephruocco.com
Expired on Jan 6, 2021
My payment method has a registered credit card.
If you can resolve the issue, I accept the payment fee.
@kodeGenius We got the billing issue cleaned up! We will attempt to charge the card you have on file on January 16th for your domain purchase of $14.99. Let us know if you have any questions in the meantime!