Unable to edit DNS records

Support
1

Hello,

I have transferred DNS management over to Netlify for domain optimiz.co last night but for some reasons all my dns records are broken - a suffix “.optimiz.co” has been added to all my records which where already fully qualified domains - I don’t even see a way to edit , only a delete button is visible when I expand my records.

Can someone please advise as to how I can correct / update my dns records ?

Thanks
AB

2

Hi, could you provide any screenshots of what you can see? I haven’t heard of this issue before so it’s hard to diagnose without seeing what you are seeing.

Thanks,

3

Hi Kyle,

Here is a video recording of the issue for your review - if you have access to my DNS records you should see the same.
https://drive.google.com/file/d/1xT_XhK-1XKUlciD1lkQ_eoRRghU8O1sf/view?usp=sharing

Please let me know if you need more information.

Kind regards,
AB

4

Ah, I see. Is this after manually adding these records?

For CNAME records, Netlify prepends your domain name to the end of the record:

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image1071×1634 78.9 KB

Try deleting the existing records, and re adding them but without specifying ‘.optimize.co’ at the end.

Thanks

5

Ok , noted.
Is there a way to edit at all ?

6

No, you need to delete and re-add

1 Like
7

Ok no worries. I’ve reverted it back to my previous DNS provider.

AB

8

There’s no need to do that. DNS records are immutable. This means you cannot edit them.

  1. You’ll need to copy the existing record values into a notepad.
  2. Delete the existing records
  3. Then for each old record, create a new record with the fixed values

Done :slight_smile: