[Support Guide] Understanding and debugging prerendering

Hi, @tommedema, we need some way to identify the slow HTTP response.

Often the simplest way to do this is to send us the x-nf-request-id header which we send with every HTTP response.

There more information about this header here:

If that header isn’t available for any reason, please send the information it replaces (or as many of these details as possible). Those details are:

  • the complete URL requested
  • the IP address for the system making the request
  • the IP address for the CDN node that responded
  • the day of the request
  • the time of the request
  • the timezone the time is in