Subject: Form Submission Not Working on My Site

Support
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1

Hello Netlify Team,

I hope you’re doing well. I’m currently using Netlify to host my website, and I’m encountering an issue with my form submissions not being received in my Netlify account. Despite multiple attempts and having followed the documentation, the form still doesn’t appear to be working properly.

Here’s some background information:

  • Website: https://trvlaregbook.reviews/
  • The form is supposed to submit the visitor’s contact details (email and WhatsApp number), but after submitting, no data is showing up in my Netlify Forms dashboard.
  • I’ve added the necessary data-netlify="true" attribute to my form, and all fields are properly named.
  • I have redeployed my site several times after making changes to the form.

I’ve already checked the following:

  • My form has the correct attributes (data-netlify="true").
  • The form has unique name attributes for each field.
  • I verified that the form is properly set up for submission.

Despite all of this, I’m still not receiving any submissions, and it seems like the form might not be getting detected correctly.

Could someone please help me troubleshoot this? It’s crucial for my site’s operation, and I would really appreciate any assistance to get it working properly.

Thank you in advance!

Best regards,
[Your Name or Username]

2

Hi, @Gisele_Oliver. There was a support ticket about this and in the support ticket we mentioned that the site’s code was not generating the POST request to send the form data. So, it was not an issue on the Netlify side but an issue with the site code itself.

However, something has changed. There has been a new deploy today and the form is generation a POST now and I am seeing form submissions being received for this site now.

Based on this change, it appears you may have resolved the issue. Are you still seeing issues with form submissions not working? If so, what is the name of the form that does not work?

3

Hey Luke. It’s all good now. Thank you very much for the support