SSL renewal failing for wildcard certificate on Cloudflare-managed domain (aurvy.cl)

Support
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Hello,

I have a Netlify site using the custom domain aurvy.cl.

Current SSL certificate:

  • *.aurvy.cl

  • aurvy.cl

The certificate expires on June 22, 2026.

DNS is managed by Cloudflare, not Netlify.

Netlify is failing to renew the certificate with the following error:

“Unable to verify challenge for *.aurvy.cl: DNS problem: NXDOMAIN looking up TXT for _acme-challenge.aurvy.cl”

After multiple attempts, Let’s Encrypt now returns:

“too many failed authorizations (5) for *.aurvy.cl”

Additional information:

  • The website is working correctly.

  • HTTPS is working.

  • Cloudflare is configured in Full SSL mode.

  • There is currently no _acme-challenge TXT record in Cloudflare DNS.

  • Netlify still shows “Netlify DNS propagating…” for aurvy.cl and www.aurvy.cl.

Could you please advise whether:

  1. A TXT record needs to be created manually in Cloudflare for ACME validation, or

  2. The wildcard certificate should be replaced with a standard certificate for aurvy.cl and www.aurvy.cl?

Thank you.