SSL provisioning stuck — "certificate parameter is required when updating an existing certificate"

Site: mellow-marshmallow-46b6e0 (Pro plan) Domain: www.casadaeducacao.pt and casadaeducacao.pt

DNS is fully verified. letsdebug.net shows All OK. Site loads correctly over HTTP. But clicking “Provision certificate” returns: “certificate parameter is required when updating an existing certificate”

There appears to be a stale/partial certificate record blocking re-provisioning. The “Renew certificate” option is not visible in my dashboard.

Please clear the existing certificate record and force-provision a new Let’s Encrypt certificate.

Site ID: mellow-marshmallow-46b6e0

Hey @DNAVT_Training_Unipe :wave:,
Thanks for reaching out!

We’ve gone ahead and created a support ticket for you, so our team can follow up with you directly via email from the help desk. Our Support crew will be in touch with you by email soon.

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