SSL issue for netlify app

We can’t renew your Let’s Encrypt certificate automatically until the issue is resolved. Check our troubleshooting guide for more information on how to fix the problem, and then renew the certificate.

while this is not true. Please let me know why netlify letsencrypt bot think it’s not served, while it’s actually working with our custom SSL cert

For legacy reasons, if there has even been an error during an SSL certificate renewal attempt the most recent of those messages will be displayed. This is true even if the current certificate is a custom certificate or if the current Let’s Encrypt certificate is valid.

If there are other questions about this, please let us know.

that is disappointing to be honest.