Hi Netlify Support Team,
I am having an issue with the SSL certificate for my custom domain. It has been more than 24 hours, and the HTTPS is still not working.
Domain: fakefriend.id
The Issue:
My Netlify dashboard under the HTTPS section currently shows “DNS verification was successful ✓”. However, the SSL certificate is not provisioning. When I visit my site, I get a privacy error (NET::ERR_CERT_COMMON_NAME_INVALID) because the server is returning the default *.netlify.app certificate instead of my custom domain’s certificate.
Troubleshooting steps I have completed:
I am using Netlify DNS (Nameservers are correctly pointing to Netlify at my registrar).
DNSSEC is completely disabled at my registrar (Domainesia).
There are no conflicting AAAA or CAA records.
I suspect I might have hit the Let’s Encrypt rate limit. Yesterday, before the DNS fully propagated, I clicked the “Retry DNS verification” button multiple times.
Could you please help me look into this and force provision the SSL certificate from your end? I have attached a screenshot of my dashboard for your reference.
Thank you so much for your help!