SSL Certificate - "DNS verification failed" Despite Passing All External Checks

[Punithkm5501]

Hello Support Team, I am unable to provision an SSL certificate for my custom domain www.aeroaxen.com due to a persistent "DNS verification failed" error. My Netlify site name is zippy-custard-30a28c.netlify.app. I have followed all troubleshooting steps, and all external checks confirm my DNS configuration is correct:

* My registrar (Squarespace) is correctly pointed to the Netlify nameservers.

* Global DNS checkers confirm the nameservers have fully propagated .

* The Let's Debug tool reports "All OK!" for my domain, proving it is ready for a certificate.

* I have waited over 24 hours and tried deleting/re-adding the domain.

The error appears to be a stuck or cached issue within the Netlify dashboard. Could a support engineer please investigate and manually reset the DNS verification for my domain?

Thank you.

[hrishikesh]

It seems to be resolved. Are you still having any issues?

[Punithkm5501]

Dear Hrishikesh,

The issue persists, and the website continues to display as HTTP rather than HTTPS when I search for “aeroaxen.” I have not yet received the SSL certificate.

The domain in question is aeroaxen.com

Best regards
Punith Kumar.M
8073200373

(attachments)

[hrishikesh]

I’m not seeing the issue:

Your site is working fine

[Punithkm5501]

Dear Hrishikesh,

I am pleased to confirm that the website is now functioning correctly. However, I am still awaiting the TLS SSL certificate.

Could you please provide an update regarding the issuance of the TLS SSL certificate?

Best regards,
Punith Kumar.M

(attachments)

[luke]

Hi, @Punithkm5501. The screenshot you shared shows SSL configured successfully as of 2025-09-21. What seems to the the issue?