I am using External DNS with GoDaddy for my site: elegant-paprenjak-96b7ce.netlify.app
Last deployed from Netlify Drop
My custom domain is inspectioninventories.co.uk. I have already:
Set the A Record to 75.2.60.5.
Set the CNAME for www to point to my Netlify address.
Verified that DNS propagation is complete globally via DNSChecker.org (all green).
Also checked Let’s debug - all ok, no issues found.
However, the SSL certificate is blank. " Clicking “Verify DNS configuration” in the dashboard confirms success, but the certificate is not provisioning, and I am getting a “Connection not private” error in my browser.
Please advise how to trigger the SSL/TLS certificate? Or is anything else an issue?
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