Hello Netlify Support,
I’m trying to add the domain church-gest-oficial.com.br to my Netlify account, but I’m receiving the error indicating that the domain is already in use by another team.
Details:
- Domain: church-gest-oficial.com.br
- Issue: “domain is already taken by another team”
- I have verified ownership via DNS TXT record
- I have full control over the domain’s DNS settings
Despite successful verification, I’m still unable to associate the domain with my project.
Could you please check if this domain is currently linked to another Netlify team and release it so I can proceed with the configuration?
If needed, I can provide additional verification details.
Thank you for your assistance.
Hey @gestaoigreja2026-cyb 
,
Thanks for reaching out!
We’ve gone ahead and created a support ticket for you, so our team can follow up with you directly via email from the help desk. Our Support crew will be in touch with you by email soon.
Great news: these days anyone can reach out to Netlify Support. First, you can try getting an answer using Ask Netlify, our helpful AI search tool. If your question isn’t answered there, you can submit a ticket using the support form, and we’ll take it from there.
We’re keeping the community around for swapping ideas, sharing tips and tricks, and talking shop with other folks building on the platform — but for support issues, tickets are the way to go.
Thanks for being here, and keep an eye out for that email from us!