Remove NETLIFY DNS entries


I would like to have A records for my domain pointing to a new Shopify store. For that, I believe I need to have the NETLIFY DNS recods removed, correct?

I am currently getting this error when I try to add A records:

dns_api - 400 - link exists, all config must be empty

How to proceed?

Thank you

Hi, @danroc, to resolve this please delete the Netlify DNS configuration for this domain here:

(By clicking on the button “Delete DNS zone” at the bottom of the page.)

If this doesn’t resolve the issue, please let us know.

Hi there, I have a similiar problem. I already changed CNAME, but I am unable to change A records.

I was trying to Delete DNS zone, but my added page, but the provided hosting was deleted and I was unable to change that.
When I am trying to do that again I can change CNAME but having the same problem with A records: link exists, all config must be empty. But the list is empty.
Can you help us please?

Hi, @FrancorSZL, and welcome to our Netlify community site.

I sent you an email to confirm a few details. Please let us know here if you do not receive that email.