Hello Netlify Support,
I’m on the Free plan, and my Usage & Billing page currently shows that I still have 30 credits available for the current billing period.
However, my Production deploys are being skipped with the message:
“Skipped due to account credit usage exceeded”
I also see the banner:
“Production deploys are paused because your team has used all of its available credits for this billing cycle.”
This seems inconsistent with the Usage & Billing page, which still shows 30 credits available.
In addition, a Deploy Preview completed successfully, while Production deploys continue to be skipped.
Could you please check whether my team/account is incorrectly marked as having exceeded its credit limit, and restore Production deploys if appropriate?
resplendent-gecko-32c0a7
Credits available shown: 30
I can provide screenshots showing both the remaining 30 credits and the skipped Production deploys.
Thank you.