Is there a way for me to configure email notifications sent from Netlify Forms submissions to be sent in HTML format instead of Plain Text format?
The reason I’m asking: Our Netlify site (Site name:
cor-prod) has a contact form that uses Netlify Forms, and sends email notifications to our client’s customer service team. Our client’s customer service team says they currently receive the Forms notifications in Plain Text format. When they reply to a customer, they have to convert the email from Plain Text format to HTML format (so that their email signature is properly formatted) before they compose a reply. They say this is an extra step and would like the Forms email notifications to already be in HTML format. If there’s a way to do this, let me know. Otherwise I’ll respond to the client that this is not possible.