Hello,
I’m trying to add my custom domain “art-od.com.ua” to my new project “steady-meringue-facb6e”, but I get the error “Another project is already using this domain”. This domain was previously used on an older Netlify site under the same account, which I deleted due to a usage limit.
I have already verified domain ownership by adding the required TXT record:
Name: verified-for-netlify.art-od.com.ua
Value: f0b4c13a-f9ff-4362-a863-1174b9d09fa7
I opened support ticket #1054456 and confirmed via email (“yes”) that the situation summary was correct, but haven’t received further updates yet.
Could someone from the team please help release this domain so I can connect it to my current project?
Site name: steady-meringue-facb6e
Domain: art-od.com.ua
Ticket: #1054456
Thank you!