Hi Netlify team,
I’m on the Pro plan and would like to request a function timeout increase to 26 seconds for my site.
Site URL: admirable-puppy-f383c8.netlify.app
I’m proxying OpenAI Whisper API calls for audio transcription that take 15-25 seconds to complete for each audio chunk.
I have already configured timeout = 26 in netlify.toml under:
functions."transcribe"
functions."generate-minutes"
However, the function still times out at 10 seconds, returning HTML error pages instead of proper JSON responses. Could you please activate the extended timeout (26 seconds) on my account?
Thank you for your support!
Hey @Kazumasa 
,
Thanks for reaching out!
We’ve gone ahead and created a support ticket for you, so our team can follow up with you directly via email from the help desk. Our Support crew will be in touch with you by email soon.
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Thanks for being here, and keep an eye out for that email from us!