Occasional 502s from server function

Support
, ,
1

Hello!

We are seeing occasional 502s and don’t know why. The latest scenario was several requests in a row, most of them to our /ping endpoint which just should simply return a 200 with very low latency. This was for our yellowhat site and the examples I have at hand are for our staging environment which is our deployed main branch (https://main.app.yellowhat.ai/).

Request
URL: https://main.app.yellowhat.ai/ping
Request Method: GET

sec-ch-ua: “Not.A/Brand”;v=“8”, “Chromium”;v=“114”
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Cypress/13.2.0 Chrome/114.0.5735.289 Electron/25.8.0 Safari/537.36
sec-ch-ua-platform: “Linux”

Response
Status: 502

x-nf-request-id: 01HE2W58CXTG0Q3VA1CFP1XVN5
date: Tue, 31 Oct 2023 12:43:30 GMT
strict-transport-security: max-age=31536000
server: Netlify
Connection: keep-alive
Keep-Alive: timeout=5
Transfer-Encoding: chunked

Request
URL: https://main.app.yellowhat.ai/ping
Request Method: GET

sec-ch-ua: “Not.A/Brand”;v=“8”, “Chromium”;v=“114”
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Cypress/13.2.0 Chrome/114.0.5735.289 Electron/25.8.0 Safari/537.36
sec-ch-ua-platform: “Linux”

Response
Status: 502

x-nf-request-id: 01HE2W5BCM3HW87ZGKCK4ZDNVP
date: Tue, 31 Oct 2023 12:43:30 GMT
strict-transport-security: max-age=31536000
server: Netlify
Connection: keep-alive
Keep-Alive: timeout=5
Transfer-Encoding: chunked

URL: https://main.app.yellowhat.ai/projects/783e202e-00da-450f-acbc-7505ea4a66a8/3fa1eba7-48df-4e67-acd7-33c6f3fb9646?initialUpload=true&_data=root
Request Method: GET

sec-ch-ua: “Not.A/Brand”;v=“8”, “Chromium”;v=“114”
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Cypress/13.2.0 Chrome/114.0.5735.289 Electron/25.8.0 Safari/537.36
sec-ch-ua-platform: “Linux”

Query parameters
_data: root
initialUpload: true

Response
Status: 502

x-nf-request-id: 01HE2W5BFPAF4ZJ0KVHCR6FHDE
date: Tue, 31 Oct 2023 12:43:30 GMT
strict-transport-security: max-age=31536000
server: Netlify
Connection: keep-alive
Keep-Alive: timeout=5
Transfer-Encoding: chunked

2

Hi, we are having an issue currently. Please take a look at our status page.

3

@SamO thanks for the reply. However, it doesn’t look like my requests were during your outages, at least from what I can tell. Also, would that outage result in 502s?

5

Hi,

Looks like those requests failed due to some transient internal error. Are you still seeing issues?