Netlify domain management and Route53

Support
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1

Hi,

Whenever I deploy my next.js application, I seem to run into this whole palaver when accessing the domain. When I head to the domain management tab on my website it’s a 50/50 if it states “Awaiting Netlify DNS” or “Netlify DNS”. Additionally, when I scroll to look at the SSL/TLS certificate, it either says doesn’t appear to be served by Netlify or that the certificate is present. My Route53 hosted zone configuration seems correct compared to previous examples, and the website sometimes works with an issued SSL certificate. However, after a deployment, it’s always a panic that I won’t be able to serve my website anymore.
Is there something wrong with my configuration or is it a Netlify issue?
The website is https://designbath.netlify.app/ and my domain is https://www.designbath.co.uk/
Thanks

2

Hi, @marco-baldan. It appears there are two A records for the apex domain:

designbath.co.uk.	300	IN	A	99.83.190.102
designbath.co.uk.	300	IN	A	75.2.60.5

That first record for 99.83.190.102 does not point to Netlify and that record should be deleted if you want the site hosted at Netlify.

Also, there is an inactive DNS zone here:

https://app.netlify.com/teams/marco-baldan/dns/designbath.co.uk

The domain is not using Netlify DNS:

$ whois designbath.co.uk | grep -i "name server" -A 5
    Name servers:
        ns-1491.awsdns-58.org
        ns-1958.awsdns-52.co.uk   205.251.199.166
        ns-489.awsdns-61.com
        ns-531.awsdns-02.net

Inactive Netlify DNS zones are not recommended nor supported:

For this reason, the wrong A record and the inactive DNS zone (both) should be deleted. Doing that should resolve the issues here.

3

Hi Luke,

Thank you for your fast and helpful reply! Applied the changes and now working perfectly.