Netlify doesn't see the hidden input when submitting the form

Support
1

I have a simple form with normal fields but one of then it’s type hidden and when submitting the form the hidden input does not appear in netfliy. I don’t know why, someone can help me?
Besides the input hidden value it’s empty, when someone choose a plan in another page, I redirect to this form page filling in the value with the plan choosen.

<form
                    class="botvendas"
                    method="POST" action="/products/botvendas/success.html"
                    name="botvendas-register" data-netlify
                >
                    <div class="row justify-content-center mb-3">
                        <div class="col-lg-9 col-xl-7">
                            <div class="form-floating">
                                <input type="text" name="name" class="form-control" placeholder="Nome" required>
                                <label>
                                    Nome
                                    <span class="text-dark-blue">*</span>
                                </label>
                            </div>
                        </div>
                    </div>
                    <div class="row justify-content-center mb-3">
                        <div class="col-lg-9 col-xl-7">
                            <div class="form-floating">
                                <input type="text" name="phone" class="form-control" mask-phone placeholder="Telefone" required>
                                <label>
                                    Telefone
                                    <span class="text-dark-blue">*</span>
                                </label>
                            </div>
                        </div>
                    </div>
                    <div class="row justify-content-center mb-3">
                        <div class="col-lg-9 col-xl-7">
                            <div class="form-floating">
                                <input type="email" name="email" class="form-control" placeholder="Email" required>
                                <label>
                                    Email
                                    <span class="text-dark-blue">*</span>
                                </label>
                            </div>
                        </div>
                    </div>

                    <input type="hidden" name="plan" value="none" class="form-control">

                    <div class="row justify-content-center mt-4">
                        <div class="col-8 col-md-6 col-xl-4">
                            <button class="btn w-100 btn-btv-dark">
                                Enviar
                            </button>
                        </div>
                    </div>
                </form>

page when happens the redirect : https://iqnus.netlify.app/products/botvendas/
form page: https://iqnus.netlify.app/products/botvendas/register.html

2

Greetings @MJ-Jess! :wave:t2:

And welcome to The Forums :slight_smile:

Upon loading your public-facing page and inspecting the markup, I found that your hidden input actually has no value. Netlify Forms probably won’t register the field as coming in if it has no value at all.

image
image984×206 24.3 KB

–
Jon

3

Thank’s for the answer @jonsully , I’ve set the value to default just for test, but doesn’t work :frowning:
Deploy log:

10:29:01 AM: Processing form - botvendas-register
10:29:01 AM: Detected form fields:
10:29:01 AM:  - name
10:29:02 AM:  - phone
10:29:02 AM:  - email

Sorry for the english :grimacing:

4

Hi there, @MJ-Jess :wave: ,

Thanks for reaching out! Would you be able to post your most recent HTML form code one more time please so that we can take a look.

-Hillary

5

Hey @MJ-Jess! Can you re-deploy your site with a different form-name? Sometimes changing the name resets the form system and catches new fields. Worth a shot!

Agreed with @hillary here though — if you could post your most recent HTML and elaborate on which SSG you’re using, that too would be helpful :+1:t2:

–
Jon

6

Thanks @jonsully @hillary ,
It worked changing form-name :grin: