Hello Netlify Support Team,
I previously connected the domain tgchandresh[dot]com to an older Netlify account. Before deleting that account, I removed the domain from the site settings and then permanently deleted the account.
However, when I try to connect the same domain to my new Netlify account, I receive the following error:
“domain_aliases is owned by another account”
It appears the domain is still linked or cached with the old deleted account.
I kindly request you to please remove/release the domain mapping for tgchandresh[dot]com from the old account so that I can connect it successfully to my current Netlify account.
Thank you for your support and assistance.
Best regards, Chandresh Ku
mar
Hey @bablusaroj36 
,
Thanks for reaching out!
We’ve gone ahead and created a support ticket for you, so our team can follow up with you directly via email from the help desk. Our Support crew will be in touch with you by email soon.
Great news: these days anyone can reach out to Netlify Support. First, you can try getting an answer using Ask Netlify, our helpful AI search tool. If your question isn’t answered there, you can submit a ticket using the support form, and we’ll take it from there.
We’re keeping the community around for swapping ideas, sharing tips and tricks, and talking shop with other folks building on the platform — but for support issues, tickets are the way to go.
Thanks for being here, and keep an eye out for that email from us!
