(my domain name) or one of its subdomains is already managed by Netlify DNS on another team

Support
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My new Netlify Site name: ginkgooak.netlify.app
My own domain: ginkgooak.com
Error Message: ginkgooak.com or one of its subdomains is already managed by Netlify DNS on another team.

I need to change the netlify domain to my own domain name, but I counldn’t add it. I need support.

Do I need to wait for a staff to solve my issue?

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@ginkgoandoak Yes, you do need to wait for Netlify staff to solve your issue.

You can receive faster assistance by lodging your request here:
https://www.netlify.com/support/?topic=Another+site+is+using+this+domain

1 Like
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Thanks for your answer

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Hi there! I confirm we received your support ticket in our helpdesk, and I see one of my colleagues has already reached out to you. Thanks!