My domain already manage by another team

Support
1

I am running into the issue specified in the title when attempting to use a custom domain to a netlify project.
The netlify project url is https://rad-heliotrope-d61df3.netlify.app/ and I am trying to use my custom domain test.my.id
The DNS issues message is the one described in the title.

I am following the support guide I found here and I will be adding the TXT records on the domain once I have the url of this post.

Thank you so much in advance

2

Is test.my.id the name of the domain? If so, I don’t see that being used on Netlify.

3

yes test.my.id is the name of the domain. i was change nameserver to netlify. please remove my domain on another account. thank you

4

@hrishikesh has already stated that no account is currently using the domain test.my.id

It appears you have not done this yet.

$ host -t txt verified-for-netlify.test.my.id
Host verified-for-netlify.test.my.id not found: 3(NXDOMAIN)
6

Hi @kimbut,

I was able to verify the TXT Record. You should be able to add the domain at this time.