Luminastudiosltd.com already managed by Netlify DNS on another team

Support
1

Hi Netlify Support,

I am trying to add my domain luminastudiosltd.com to my Netlify project melodic-parfait-61ebc4.netlify.app, but I get this error:

“luminastudiosltd.com or one of its subdomains is already managed by Netlify DNS on another team.”

I am the domain owner and do not have access to the other team. Could you please release/remove the domain from the old team so I can connect it to my current project?

Thank you!

2

Hi , I have added the TXT verification record: Name: verified-for-netlify, Value: melodic-parfait-61ebc4.netlify.app. Please release the domain from the old team.

3

Can we please solve this? This is urgent.