Lost domain access help!

Hi Netlify Support Team,

I accidentally deleted my Netlify team that had the domain neubright.in assigned.
Now when I try to add it to my new team, I get the error saying the domain is already in use.

I own this domain and can prove ownership. I will add the required DNS TXT record for verification as per your instructions.

Please confirm the TXT record format so I can add it and have the domain released.

Thanks!

1 Like

Hey @Krishnamundhara :wave:,
Thanks for reaching out!

We’ve gone ahead and created a support ticket for you, so our team can follow up with you directly via email from the help desk. Our Support crew will be in touch with you by email soon.

Great news: these days anyone can reach out to Netlify Support. First, you can try getting an answer using Ask Netlify, our helpful AI search tool. If your question isn’t answered there, you can submit a ticket using the support form, and we’ll take it from there.

We’re keeping the community around for swapping ideas, sharing tips and tricks, and talking shop with other folks building on the platform — but for support issues, tickets are the way to go.

Thanks for being here, and keep an eye out for that email from us!