Locked subdomain (even after deleting it in the property)

Hello everyone! Miguel here :slight_smile:

I have a small blocker in a new project regarding a locked subdomain.

I created an Alias of a domain inside one property and then realized that was not what I needed, so I removed it.

When I went to the Domain (I am using Netlify’s nameservers) and tried to create the A records to another provider using the same subdomain as the deleted alias, it appears as already existing, and locked, so I can’t use it.

My property is thedutchonlineacademy.com and the subdomain that appears locked and I need to remove, so I can create the correct A redirect is app.thedutchonlineacademy.com

Thank you for any help you may have!

Hey @migueldf10,
We’ve just enabled you to delete that NETLIFY record for app.thedutchonlineacademy.com! Please let us know if there’s anything else we can help with.

Thank you very much Jen for the super quick reply and help. Works perfectly now.

Have a great day!

1 Like