Deleted Domain Alias but DNS entry remains. Cannot create a subdomain now

Support
1

Hi,

I wanted to create a subdomain, but I accidentally created it as a domain alias.

I deleted the alias.

But now I cannot delete the DNS entry matching the subdomain because “* This is a system record that cannot be managed directly.”

How can I delete this so I can create a DNS entry to map the subdomain to an IP Address?

The subdomain is link.eviltester.com

Thanks,

Alan

2

hi there,

we have flipped a switch on our end that will allow you to manage that entry now! let us know if you need any other assistance.

3

That’s excellent. Thank you very much for your help. I have amended the record now.

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