@generalfuzz I know this isn’t what you’ve asked, and you may already be aware, but if you’re so inclined you can use the API to increase the build limit to a maximum of 30 minutes.
Just mentioning it as a way that you could “keep going” without waiting for support.
Anything over that (like the 60 minutes you’ve requested - which is the maximum they provide) requires the support team’s manual intervention and they’ll be along eventually.