Sometimes, on certain browsers on my desktop computer, my website (timecube.net) fails to load, and instead throws a SSL_ERROR_UNRECOGNIZED_NAME_ALERT error instead on FireFox. Strangely, I noticed that the website loads correctly on mobile browsers.
So far, I have been unable to see why this is happening on and off. I’ve cleared all my cookies and cache on all my browsers on my computer, and made sure that the nameservers are correctly set up on my end. Can anybody help?
Hi, @tetron432. This is happening because your DNS configuration point to two different DNS services as shown in the WHOIS data:
# whois.dynadot.com
Domain Name: TIMECUBE.NET
Registry Domain ID: 2715454249_DOMAIN_NET-VRSN
Registrar WHOIS Server: whois.dynadot.com
Registrar URL: http://www.dynadot.com
Updated Date: 2024-07-22T04:12:21.0Z
Creation Date: 2022-08-02T16:47:52.0Z
Registrar Registration Expiration Date: 2025-08-02T16:47:52.0Z
Registrar: DYNADOT LLC
Registrar IANA ID: 472
Registrar Abuse Contact Email: abuse@dynadot.com
Registrar Abuse Contact Phone: +1.6502620100
Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited
Registry Registrant ID:
Registrant Name: REDACTED FOR PRIVACY
Registrant Organization: Super Privacy Service LTD c/o Dynadot
Registrant Street: PO Box 701
Registrant Street:
Registrant City: San Mateo
Registrant State/Province: California
Registrant Postal Code: 94401
Registrant Country: US
Registrant Phone: +1.6505854708
Registrant Email: https://www.dynadot.com/domain/contact-request?domain=timecube.net
Registry Admin ID:
Admin Name: REDACTED FOR PRIVACY
Admin Organization: Super Privacy Service LTD c/o Dynadot
Admin Street: PO Box 701
Admin Street:
Admin City: San Mateo
Admin State/Province: California
Admin Postal Code: 94401
Admin Country: US
Admin Phone: +1.6505854708
Admin Email: https://www.dynadot.com/domain/contact-request?domain=timecube.net
Registry Tech ID:
Tech Name: REDACTED FOR PRIVACY
Tech Organization: Super Privacy Service LTD c/o Dynadot
Tech Street: PO Box 701
Tech Street:
Tech City: San Mateo
Tech State/Province: California
Tech Postal Code: 94401
Tech Country: US
Tech Phone: +1.6505854708
Tech Email: https://www.dynadot.com/domain/contact-request?domain=timecube.net
Name Server: dns2.p02.nsone.net
Name Server: dns1.p02.nsone.net
Name Server: dns3.p02.nsone.net
Name Server: dns4.p02.nsone.net
Name Server: ns1.sedoparking.com
Name Server: ns2.sedoparking.com
DNSSEC: unsigned
It is that section at the end that shows the issue:
Name Server: dns2.p02.nsone.net
Name Server: dns1.p02.nsone.net
Name Server: dns3.p02.nsone.net
Name Server: dns4.p02.nsone.net
Name Server: ns1.sedoparking.com
Name Server: ns2.sedoparking.com
You will need to remove the two sedoparking.com name servers above to resolve this issue. That is done at your registrar and not at Netlify.