Hello,
I reached the domain limit and I want to buy another one. Can you help me ?
Thank you in advance
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Iāve sent this request to our helpdesk, and weāll follow up shortly via email to get this sorted for you. Thank you!
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Hello Netlify Community!
If you need assistance from Netlify Support regarding Reaching the domain limit, please submit those requests via our form here: Support.
This will create a helpdesk ticket so our Support team can help you with your specific case.
Thank you!! We look forward to helping you.
The Netlify Support Team
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@clarnx Can you advise what option the customer would select for What kind of help do you need?
The form appears to have been updated recently with more options.
I do not see one regarding the Domain Limit
Would they select Domain Renewals?
or is it
Everything Else?
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Domain Errors might work fine. At the moment, those options donāt mean anything to us internally (we donāt even use them in a highly useful manner), so technically, any option is alright.
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@hrishikesh Great.
Iām just aware that when selecting some options (at least previously) that Free or Starter plan customers would then receive a response directing them back to the Forum (since āEmail Supportā is not included in their plan).
A frustrating loop and a classic example of āgetting the run aroundā.
My assumption was those responses were āautomatedā so I hope the system has been adjusted to avoid that, and/or that the staff responding no longer āfob people offā for the issues that require manual intervention.