I cant sign up, i keep getting banned on registration

I Tried creating an account with all available 3rd party options GitLab, GitHub, BitBucket and I keep getting the same error;

"Authentication Error

Authenticating failed due to the following error: Your account requires additional verification. Please check your email and follow the instructions to verify your account"

I tried to verify the account from the email but it only displays the same error. I’ve also tried using my multiple emails to sign up with no luck. help

@meshus I’m not sure if this applies to being banned on registration, but you can try:

i have. there is no response

@meshus Most of Netlify’s staff do not work weekends, they’re based in San Francisco where it’s currently Sunday.

Can you share your email? We can send a verification.


Hi :wave:t6: thanks for reaching out and sharing this information. I have escalated your query to our helpdesk. Please stay tuned to your email.