Having ongoing issues related to DNS

[youwebdev.ca]

I deployed a website to Netlify using Bolt. The domain is registered on Godaddy. They have to keep it there because the email is configured already. I mapped the domain to Netlify using 2 A records and a CNAME. It was working yesteday but today I am getting an SSL error. gplawyer.ca doesn’t appear to be served by Netlify

We can’t renew your Let’s Encrypt certificate automatically until the issue is resolved. Check our troubleshooting guide for more information on how to fix the problem, and then renew the certificate. gplawyer.ca

Primary domain is set to Netlify DNS.

[Melvin]

Hi @youwebdev.ca,

Thanks for reaching out and welcome to Netlify’s Support Forums!

With Netlify, when configuring DNS, you’ll want to configure either Netlify DNS or External DNS. Looking at your project here: Netlify I see you have a Netlify DNS Zone configured:

Netlify

Looking deeper into this, I see that the NETLIFY Records have been removed. I’m also seeing that two A Records and a CNAME Record was added.

Additionally I see that the Netlify name servers mentioned here are not configured at your registrar (Godaddy).

dig gplawyer.ca NS +trace | tail -n 6;; Received 450 bytes from 199.4.144.2#53(any.ca-servers.ca) in 61 ms

gplawyer.ca.		3600	IN	NS	ns69.domaincontrol.com.gplawyer.ca.		3600	IN	NS	ns70.domaincontrol.com.;; Received 95 bytes from 2603:5:2184::2d#53(ns69.domaincontrol.com) in 55 ms

This means the Netlify DNS Zone inactive as domaincontrol.com name servers are configured. We have a Support Guide on how to detect and fix a inactive DNS Zone here:

[Support Guide] How to detect and fix inactive Netlify DNS zones

Last reviewed by Netlify Support - July, 2025 What is an “inactive Netlify DNS zone”? First, it would help to define the term “DNS zone”. Quoting wikipedia, it says: A DNS zone is any distinct, contiguous portion of the domain name space in the Domain Name System (DNS) for which administrative responsibility has been delegated to a single manager. To paraphrase, a DNS zone is a collection of all the DNS records for a production domain. When you add production domains to Netlify DNS we cre…

Their are two solutions, either delete the Netlify DNS Zone here:

https://app.netlify.com/teams/rfairman/dns/gplawyer.ca#delete-dns-zone

And then use External DNS.

Or use the Netlify name servers mentioned here: Netlify at your registrar.

It might be easier to remove the Netlify DNS Zone and use External DNS instead.

For External DNS, you would create an A Record that points to 75.2.60.5 for gplawyer.ca.

For the www subdomain (www.gplawyer.ca) , you would create a CNAME Record that points to profound-cat-c3722a.netlify.app.

You don’t want to add the A Record that points to 99.83.190.102, please remove the A Record that includes this IP address.