Getting this error frequently DNS_PROBE_FINISHED_NXDOMAIN

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  • netlify site name:
    *our external domain is we are getting this error frequently This site can’t be reached

Check if there is a typo in


And when tested the nameservers are richeable

Sounds like local DNS propagation issue to me. It works fine from my end.

Hi hrishikesh,

Thank you for your reply, but our domain is live for more than 3 years and the name servers also are up,

It’s worth contacting your domain registrar in that case, as when I run:


I get:

whois: connect(): Operation timed out

the registrar said there is not issue with domain, we have a local whois database, when checked it it shows good result,I shows even netlify nameserver were pointed

Domain Name:
Registry Domain ID: 16270RICTA
Registry WHOIS Server:
Registrar URL:
Updated Date: 2022-07-09T17:38:43.13Z
Creation Date: 2015-06-09T14:13:21.262Z
Registry Expiry Date: 2023-06-09T14:13:21.349Z
Registrar Registration Expiration Date: 2023-06-09T14:13:21.349Z
Registrar: THE CLICK LTD
Registrar Country: RW
Registrar Phone: +250.788627501
Registrar Admin Contact: NGABONZIZA JEAN PIERRE
Registrar Admin Email:
Domain Status:
EPP Status Codes | What Do They Mean, and Why Should I Know? - ICANN
Registrant Contact
Registry Registrant ID: 2EcQB-K44Tl
Registrant Name: Ngabonziza Jean Pierre
Registrant Organization: The Click Ltd
Registrant Street: Gasabo
Registrant Street: Remera
Registrant City: Kigali
Registrant Country: RW
Registrant Phone: 0788627501
Registrant Email:
Admin Contact
Registry Admin ID: etPDn-mn4qB
Admin Name: Celine Uwineza
Admin Organization: Right Seat Ltd
Admin Street: Kigali City Tower, 14th Floor
Admin Street: Avenue du Commerce, plot 6418
Admin City: Kigali
Admin Postal Code: 6428 Kigali
Admin Country: RW
Admin Phone: 0731000035
Admin Email:
Technical Contact
Registry Tech ID: 1pcZz-9TIYk
Tech Name: Ngabonziza Jean Pierre
Tech Organization: The Click Ltd
Tech Street: Gasabo
Tech Street: Remera
Tech City: Kigali
Tech Country: RW
Tech Phone: 0788627501
Tech Email:
Billing Contact
Registry Billing ID: 6YtbC-Jj1x9
Billing Name: Celine Uwineza
Billing Organization: Right Seat Ltd
Billing Street: Kigali City Tower, 14th Floor
Billing Street: Avenue du Commerce, plot 6418
Billing City: Kigali
Billing Postal Code: 6428 Kigali
Billing Country: RW
Billing Phone: 0731000035
Billing Email:
Name Server(s)
Name Server:
Name Server:
Name Server:
Name Server:
DNSSEC: unsigned

Last update of WHOIS database: 2023-01-22T12:08:03.680Z <<<

Are you trying to access from a specific region? Did you try using a VPN?

on vpn it works, also I tried to change while troubleshooting on on local pc machine and set google dns and and it works,

So, sounds like local configuration issue, right?