Form redirecting to 404 despite all troubleshooting passing

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Hello everyone,

I’m experiencing an issue with a form on my site: https://mapas-gourmet-experiences.netlify.app/

When the form is submitted, it should redirect to my success page at /gracias.html, but it results in a 404 “Page Not Found” error instead.

I have gone through all the standard troubleshooting steps and can confirm the following:

  • My index.html form has the correct attribute: action="/gracias.html".
  • I have confirmed the gracias.html file exists in my deployment by using the “Download deploy” feature. The file is present at the root.
  • My site is a static HTML site, not an SPA.
  • My deploy logs are successful (“Site is live”).
  • “Form detection” is enabled in my site settings UI.
  • I have no custom redirects that would conflict.
  • The error persists in incognito/private mode and on different devices, so it is not a browser cache issue.

Since all of these checks have passed, this suggests a platform-level issue with form handling on my specific site. Could someone from the Netlify team please take a look?

Thank you for your help.

2

I’m seeing submissions appear on this site: Form details | Forms | mapas-gourmet-experiences | Netlify. Are you getting submissions or not?