Enable wildcard subdomain for novavision.lat (multi-tenant SaaS)

Support
1

Hi Netlify team,

I’m building a multi-tenant SaaS platform where each customer gets their own subdomain (e.g. customer-a.novavision.lat, customer-b.novavision.lat, etc.). A single Netlify site serves all subdomains, and the backend resolves which tenant to display.

Netlify site: novavision-test.netlify.app

Current setup:

  • Domain novavision.lat uses Netlify DNS (nameservers: dns1-4.p03.nsone.net)
  • I already added a wildcard CNAME * record pointing to my Netlify site
  • The site is currently accessible at novavision-test.netlify.app

What I need:

  • Enable *.novavision.lat as a wildcard custom domain on my site
  • Provision the wildcard SSL certificate for *.novavision.lat

When I tried adding *.novavision.lat as a custom domain through the UI, I got an “Invalid domain name” error. I understand this needs to be enabled by the Netlify team.

I can provide my Site ID via private message if needed.

Thank you!

3

Hey @EliasPiscitelli :wave:,
Thanks for reaching out!

We’ve gone ahead and created a support ticket for you, so our team can follow up with you directly via email from the help desk. Our Support crew will be in touch with you by email soon.

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We’re keeping the community around for swapping ideas, sharing tips and tricks, and talking shop with other folks building on the platform — but for support issues, tickets are the way to go.

Thanks for being here, and keep an eye out for that email from us!