Howdy & thanks so much for the thoughtful feedback!
We have put a lot of consideration into offering raw log download, and it is not practical for us at present. As a start, we are not permitted to give you any personally identifying information about your visitors, such as IP address and in some cases user agent due to the GDPR and other privacy laws, so the logs would need to be scrubbed first, at a minimum.
I have added your voice to the open feature request asking for this from some other customers, but I do not think it is likely to happen soon. Your best bet for getting better analytics information is asking for analytics to be improved, rather than asking for raw access logs - since we are still actively working on the analytics product.
Any feedback on that topic (improving analytics without offering raw access logs) would be most welcome and I would personally review it with the analytics development and project management team, so you can be sure it would be heard if you wanted to provide it 