Domain purchased but marked as not registered – URGENT

Hi team,

I purchased the domain cfbuildingltd.com through Netlify on May 4, 2025 (see attached invoice). The domain shows under my account (Team: Blue Skull AI) and I was charged successfully.

However, when I try to add the domain to my site (cfbuildingltd), I receive this error:

cfbuildingltd.com isn’t registered yet.”

This is urgent as my client’s website is live and they are waiting on the custom domain. Please verify and finish provisioning this domain so I can assign it properly to the site.

  • Invoice number: QWVXDU-00002
  • Email on account: wgelan25@gmail.com
  • Site: cfbuildingltd
  • Date of domain purchase: May 4, 2025
  • Attached: screenshot of receipt and Netlify admin panel

Thank you,

Nathan proof of owner ship of domain


I’ve routed this to our helpdesk, I’ll follow up via email.