DNS verification fails even with correct DNS, can't get SSL certificate

Support
1

Hi,
I’m trying to configure my custom domain at Bluehost “simonedezaiacomo.com” with Netlify for simonedezaiacomo.netlify.app

  • My A record points to 75.2.60.5
  • My CNAME for www points to my simonedezaiacomo.netlify.app
  • DNSSEC is disabled from Bluehost and no DS records are found (confirmed via Verisign DNSSEC Analyzer)
  • DNS propagation has completed (checked with DNSChecker)

Despite everything being correctly set up, the HTTPS verification still fails with:
simonedezaiacomo.com doesn’t appear to be served by Netlify

I’ve clicked “Retry DNS verification” multiple times over the past hours.
Can someone help trigger the provisioning or check if something is stuck on your side?

2

The issue is that you have an inactive DNS zone, which can cause issues with SSL provisioning. The solution is to delete the DNS zone for simonedezaiacomo.com at Netlify. Please refer to this support guide for more information: