DNS Verification Failed for custom domain

Support
1

Hello Netlify Support,

I am trying to connect my custom domain inesquecivelsabor.shop to my Netlify site inesquecivelsabor.netlify.app.

I have already successfully changed my domain’s nameservers to point to Netlify’s DNS servers (dns1.p01.nsone.net, etc.). My registrar confirms this change is complete.

Inside the Netlify DNS panel for my domain, I have configured these records:

  1. An A record for the root domain (@) pointing to 75.2.60.5.
  2. A CNAME record for www pointing to inesquecivelsabor.netlify.app.

Despite this, when I click “Verify DNS configuration”, I keep getting the error: “DNS verification failed. inesquecivelsabor.shop doesn’t appear to be served by Netlify.”

Could you please look into my account and see why the verification is failing? It seems like the configuration is correct.

Thank you for your help.

3

I’ve routed this request to our helpdesk, we’ll follow up via email.